F.A.Q.

SHIPPING:

Every order comes in a jewelry box inside a bubble mailer. I ship first class through USPS and process orders 1-3 days after they are received

FOR FASTER SHIPPING OPTIONS. If you want the package sent through Priority Mail, shipping will be $4 extra and Overnight Shipping is an extra $20. Please let me know if you want a faster shipping option and I will bill you through Paypal.

If this item is a gift, I will be glad to add a note in the package so let me know in the comment box what you want me to write.

International shipping can take anywhere from 7-28 days. Please be patient with international orders. Although I do ship fast, the postal service doesn't always have the same urgency. I am not responsible for any custom fees that you may incur from your country.


REFUNDS & EXCHANGES:

If you are unhappy with your order, please let me know 3 days after receiving the item. I will give you the return address and will refund the amount minus shipping once I receive the piece back.

If you received free shipping and your total minus the return goes under the $100 minimum, then a $3 shipping fee will not get refunded off the return total.

 

REPAIRS:

If you need a small repair, I will fix it for free. All you have to do is pay the shipping cost for me to send it back to you. If there is a lot of damage, I will charge a small fee for the supplies to fix it.


SIZING:

When the listing says that the necklace is 16, 18, or 20 inches, I am measuring from clasp to clasp. The pendant and the clasps are factored in the length of the chain.

In all the pictures (except the long necklaces) I am wearing a 16 inch chain and have a 12 inch circumference neck. If you like where the length is in the picture, measure your neck and add about 4 inches to it and that is the size you will need.

If you want a custom size bracelet, measure your wrist with a soft tape measure and please factor in an additional 1/4th or 1/2 of an inch so the bracelet has room to clasp together.

If you need a different size, there will be a $3 re-ship fee. Just email me for the return address and what size you want.



WHOLESALE:
These are my wholesale prices. I do not sell on consignment.